A ticket inspection is carried out by responsible ticket inspectors of DPB (Bratislava Transport Company). A ticket inspector is obligated to identify themselves by a card and a badge. Ticket validators get blocked after 15 seconds from the door closing. It is compulsory for a passenger to have a valid ticket.
The fines for travelling without a valid ticket are as follows:
- 50 € if paid on site or within next 10 working days in the Surcharge cashdesk office (Olejkárska street 1) or in the DPB ticket shops at Main railway station or Hodžovo square (underpass),
- 70 € if paid later,
- 5 € if a passenger is not able to prove the possession of a valid long-term prepaid ticket (the possession of the prepaid ticket must be proved from 48 hours to 30 days) or fare reduction card,
- 5 € if a passanger travells without a valid ticket for baggage, bicycle or dog.
You can pay a fine by cash or by a bank card directly in a vehicle. All procedures regarding the fine payment or passenger identification must be done in a vehicle.
Furthermore, fines can be also paid at operator's Surcharge cashdesk office at Olejkárska street no. 1. You can pay either by cash or by a bank card.
alex.mucea
Complain on Control: 1065365
Dear DPB,
I want to express my concern and disappointment in regard with the attitude of the Control Person I had to be subjected at on the date 7.6.2018, at the hour 16:40 on the bus 21, by the Control Person – “Cislo Revizora 12” and his colleagues.
On that same date I have purchased an online ticket, as you can control on my transportation card number: 3 6121 7762 5547 0340, but my bad I haven’t noticed that the ticket is not valid on the same day. At the mentioned hour the control came, I have exhibited my transportation card and it wasn’t valid. I was asked to provide an ID card, which I have immediately provided. The controller decided even though I have exhibited a valid EU ID it wasn’t good enough to be accepted, he said the only solution was to call the police, and refuse to give me a ticket, in disregard with the official “Prepravny poriadok at the Art. 14.5 - Článok A.14 Kontrola cestovných dokladov” and also in complete disregard with the EU Council Framework Decision 2005/214/JHA adopted by the Slovak government with the Law 183/2011. While I was trying to explain to them in my poor Slovak mixed with English that there is a European law which forbids them to threat non-residents differently than residents and I have told him to give me the paper with the fine, his answer was: “Cio do pici, to je Slovenskie Republike to nie je Europeiske Unie”. Understanding there was no chance for me to win this dispute I have waited in silence for the Police.
When the police arrived, they forced them to apply the EU law and give me the fine, and they didn’t miss to express their disapproval, in Slovak so I wasn’t able to understand it but I have perceived it perfectly.
I want to say that I have felt and I have been treated like a criminal, for a mistake, made in completely good faith, and I am writing this complain with the hope you will do something regarding it and that no one else will have to go through what I have passed, and people, especially foreigners will see that Bratislava is not only a nice city but also a fair one.
Best regards,
C. Alexandru Mucea