Step-free Access on the Transport

Low-floor vehicles in service

The majority of bus and all trolleybus routes offer a spectrum of services with a guaranteed low-floor or semi-low-floor vehicles on them. These are highlighted in timetables. Apart from these services, low-floor vehicles may (or may not) be deployed on non-highlighted services as well. In case of low-floor vehicle insufficiency, inaccessible vehicles may appear on some highlighted services as well.

Tram routes also offer a number of services with guaranteed step-free access. The deployment of low-floor trams on specific routes is as follows:

  • On routes 1 and X6, all services are guaranteed to be step-free
  • On route 3, every other service is guaranteed to be step-free. Maximum waiting time for a low-floor tram is 8 minutes in the morning peak, 10 minutes off-peak and in the afternoon peak and 15 minutes in the evening or during the weekend
  • On route 4, all services terminating at Zlaté piesky are guaranteed to be step-free. In the evening or during the weekend, services terminating at ŽST Nové mesto are guaranteed to be step-free as well
  • On route 7, there are no guaranteed step-free services. When travelling towards Hlavná stanica, the main railway station, use route 3 with transfer for route 1 at Námestie SNP stop instead. When travelling towards Rača, Komisárky or ŽST Vinohrady, use route 1 with transfer for route 9 at Vysoká, Tchibo outlet stop instead
  • On route 9every other service is guaranteed to be step-free. Maximum waiting time for a low-floor tram is 8 minutes in the morning peak, 10 minutes off-peak and in the afternoon peak and 15 minutes in the evening or during the weekend

Wheelchair users on the transport

A wheelchair user may only enter the vehicle with the driver's awareness. The door and the spot in the vehicle designated for wheelchair users are marked with an accessibility sign. The wheelchair user must ensure the wheelchair is protected against undesired movement and fasten it with a seat belt, if present. In vehicles equipped with a fold-out boarding platform, the driver must use this platform and help the wheelchair user board and alight. It is forbidden for passengers to manipulate with the platform. The wheelchair user can signalise their intent to board or alight with one of the blue accessibility buttons if the vehicle is equipped with such buttons.

The same applies for parents with strollers.


18th Nov 2019
-mhd, Richard Bonde-

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